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CCPA Policy

At DemandXcel, protecting your personal information is our top priority as we recognize the significance of your privacy. This policy page explains how DemandXcel complies with the California Consumer Privacy Act (CCPA) and how it impacts California residents who visit our website or use our services.

What is the CCPA?

The CCPA, enacted by California in 2018 and effective from January 1, 2020, regulates the handling of California customers’ personal information. The objective of this CCPA Policy is to inform California residents about their rights under the CCPA and our practices related to the collection, use, and sharing of personal data. This policy applies to all California residents whose personal information is collected, used, or disclosed by DemandXcel across all our products, services, and websites.

Keeping Your Information Safe: Our Policy on Personal and Non-Personal Data

We collect and store your personal information to manage your account and facilitate your use of our website. We communicate with you to provide information about our services and respond to your questions and comments.

We may use your reviews, forum posts, and other content for publication. We measure interest in our services and improve our website, notifying you about special offers and products or services that may interest you. We customize your experience and solicit information through surveys.

Definitions of Key Terms

  • Personal Information: Any information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular consumer or household. This may include but is not limited to, names, addresses, contact numbers, email addresses, financial information, etc.
  • Sale: The exchange, rental, release, or other dissemination of personal information to a third party for monetary or other valuable consideration.
  • Service Provider: An entity that processes personal information on behalf of a business and under the business’s instructions.

Information Collection

Personal Information Collected by DemandXcel:

During our provision of services, we may gather personal information, including:

  • Personal details such as name, email address, and phone number for contact purposes.
  • Details regarding your business, such as its name and industry.
  • Payment information, including credit card details or other payment methods.
  • Information about your use of our website or services, such as IP addresses, browser types, and referring websites.
  • Any other data you provide when filling out forms or contacting us.

This data is used to deliver our services, communicate with you, and enhance our website and offerings.

Information Disclosure

At DemandXcel, client privacy is paramount. We only disclose personal information when necessary for business purposes or as required by law. We do not sell personal information to third parties.

Categories of Personal Information Disclosed

We may disclose the following categories of personal information for business purposes:

  • Identifiers like names, email addresses, and phone numbers.
  • Commercial information, including purchase history and products or services considered.
  • Internet activity, including browsing and search histories.
  • Geolocation data.
  • Professional or employment-related information.
  • Educational information.

Entities With Whom We Share Personal Information

For business purposes, we might disclose personal information to:
  • Service Providers: Entities who perform services on our behalf, such as payment processing and customer support.
  • Affiliates: Our affiliates may use the information for business purposes like improving services or analyzing customer data.
  • Third-party Partners: For business purposes like promotions or discounts.

Your Rights Under The CCPA

DemandXcel recognizes and respects the rights of California residents under the CCPA, including:

  • The right to know what personal information is being collected.
  • The right to request the deletion of personal information.
  • The right to opt out of the sale of personal data.

Prohibition of Discrimination

We commit to treating residents exercising their CCPA rights without discrimination, ensuring no difference in prices, goods, services, or quality.

Data Protection Measures

DemandXcel takes reasonable measures to protect personal information from unauthorized access and use. We employ administrative, technical, and physical safeguards to protect information.

Notification of Changes to CCPA Policy

DemandXcel may modify this CCPA Policy at any time. Updates will be posted on our website, and we advise California residents to review this policy periodically.

Contacting DemandXcel Regarding CCPA

If you have any questions or concerns about this CCPA Policy or our privacy practices, please contact us at:

Email: info@demandxcel.com

Phone: +1 904 512 3124

Address: 6625 Argyle Forest Boulevard, Suite 4, Jacksonville, FL 32244, USA

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