Boosting Data Accuracy: DemandXcel’s Impact on a Tech Company’s Success
Client: A Leading Information Technology Company
This client is a comprehensive IT service provider focused on consulting and business process solutions. They leverage cloud, mobile, and social technologies to enhance organizational agility, efficiency, and responsiveness across over 40 industries.
Challenges:
With a rapidly expanding database, maintaining accurate and up-to-date information became a daunting challenge. Data inaccuracies arose as individuals changed jobs or roles, and companies altered their buying patterns due to shifts in the economic landscape. Losing touch with customers meant risking loyalty and potential revenue.
Why DemandXcel?
DemandXcel has a rich history in managing extensive databases, boasting a mastery of 85 million B2B contacts. Our expertise lies in transforming outdated databases into goldmines of valuable, actionable data.
Our Solution:
- Data Matching: We aligned the client’s existing contacts with our in-house master database to ensure accuracy and relevance.
- Internet Leveraging: Using social media and online research, we validated and updated old and new contact details.
- Data Capturing Tool: Our proprietary software continuously gathers the most current information, assessing its relevance to the client’s needs.
- Phone Verification: We conducted thorough phone verifications to confirm the status of contacts and enrich them with updated professional details.
Quality Assurance:
Our team performed rigorous periodic checks to ensure the database was comprehensive and current, effectively supporting the client’s marketing and sales endeavors.
Results:
DemandXcel’s data enrichment services revamped the client’s database, saving them considerable time, effort, and resources. The updated and accurate database eliminated the need to purchase external data, saving thousands of dollars and significantly enhancing their marketing and sales operations.